Plans are prepaid in USDC on Solana for a fixed period, with no auto-renew. On-chain payments cannot be reversed by us, so refunds, when given, are a new USDC transfer back to the paying wallet.
When we refund
Paid but no key: if your payment confirmed on-chain and you never received a working key, and we cannot fix it, we refund in full.
Duplicate or over-payment: a second payment for the same invoice, or an amount above the invoice, is returned to the paying wallet.
Service unavailable: if the service is down for more than 24 consecutive hours, the affected days are credited back to your plan (your key's end date is extended).
When we do not refund
A change of mind after the key was delivered and used.
Trading or investment outcomes. Sit Out is research only, not advice.
A key revoked for sharing, resale or abuse (see the terms).
Payments sent to the wrong address, the wrong network or in the wrong token, which we cannot see or recover.
How to ask
Write to frank.grok.92@gmail.com within 7 days of payment, with the invoice id and the transaction signature. We reply within 3 business days.